Terms of Service

Agreement to Terms

Welcome to Mission Ceviche. These Terms of Service ("Terms") govern your access to and use of our website, services, and restaurants. By accessing or using our website at missionceviche.com, making a reservation, or dining at any of our restaurant locations, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone's use of the website
• Use any automated system to access the website without our express permission
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers connected to the website
• Use the website to transmit any harmful code, viruses, or malware
• Collect or harvest any personally identifiable information from the website
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Reservations

Reservation Policy

When you make a reservation through our website or by phone:

• You agree to arrive on time for your reservation. We may hold your table for up to 15 minutes past your reservation time.
• Reservations are subject to availability and confirmation
• We reserve the right to refuse service to anyone for any lawful reason
• Large parties may require a credit card to hold the reservation
• Special requests (such as specific tables or dietary accommodations) are noted but cannot be guaranteed

Cancellation Policy

If you need to cancel or modify your reservation:

• Please provide at least 24 hours notice for cancellations
• Late cancellations or no-shows may result in a cancellation fee
• For large parties or private events, different cancellation policies may apply
• Repeated no-shows may result in restrictions on future reservations

Private Events

Private events are subject to separate agreements and policies. Details will be provided during the event planning process, including deposit requirements, cancellation policies, and menu selections.

Pricing and Payments

All prices displayed on our website and menu are subject to change without notice. We reserve the right to:

• Modify menu items, prices, and availability at any time
• Correct pricing errors on our website or menu
• Refuse or cancel orders for any reason

Payment is due at the time of service. We accept major credit cards and other payment methods as posted at our locations. A service charge or gratuity may be added to your bill for large parties.

Gift Cards

Gift cards purchased for Mission Ceviche are subject to the following terms:

• Gift cards are redeemable at any Mission Ceviche location
• Gift cards cannot be redeemed for cash except where required by law
• Lost or stolen gift cards cannot be replaced
• Gift cards do not expire and have no maintenance fees
• We are not responsible for unauthorized use of gift cards

Intellectual Property

All content on our website, including text, graphics, logos, images, recipes, and software, is the property of Mission Ceviche or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our content without permission
• Use our trademarks, logos, or branding without written authorization
• Remove or alter any copyright or trademark notices
• Use our content for commercial purposes without a license

User-Generated Content

If you submit reviews, comments, photos, or other content to our website or social media:

• You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content
• You represent that you own or have rights to the content you submit
• You agree that your content does not violate any third-party rights
• We reserve the right to remove any content at our discretion

Health and Safety

Food Allergies and Dietary Restrictions:

• Please inform your server of any food allergies or dietary restrictions
• While we make every effort to accommodate special dietary needs, we cannot guarantee that our food is free from allergens
• Our kitchen handles common allergens including nuts, shellfish, dairy, and gluten
• Cross-contamination may occur during food preparation

Alcohol Service: We reserve the right to refuse alcohol service to anyone who appears intoxicated or is unable to provide valid identification proving they are 21 years or older.

Limitation of Liability

To the fullest extent permitted by law:

• Mission Ceviche shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the services in question
• We are not liable for any loss or damage resulting from your use of our website
• We do not warrant that our website will be uninterrupted, secure, or error-free

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Mission Ceviche, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your violation of these Terms or your use of our services.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Arbitration

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and Mission Ceviche individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Third-Party Links

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for any third-party sites, information, materials, products, or services. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

Changes to Terms

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a new "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mission Ceviche regarding your use of our website and services, superseding any prior agreements.

Contact Information

If you have any questions about these Terms of Service, please contact us: