Privacy Policy

Introduction

Mission Ceviche ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website missionceviche.com, make reservations, or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation at one of our restaurants
• Sign up for our newsletter
• Contact us with inquiries or feedback
• Apply for a job opportunity
• Inquire about private events
• Participate in surveys, promotions, or contests

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Reservation details (date, time, party size, special requests)
• Payment information (processed securely through third-party payment processors)
• Dietary preferences and allergies
• Employment information (when applying for positions)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referral source
• Length of visit and page views
• Website navigation patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember your preferences, and improve our services. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and confirming your reservations
• Communicating with you about your reservations, inquiries, or requests
• Sending you marketing communications (if you have opted in)
• Improving our website, services, and customer experience
• Analyzing website usage and trends
• Processing job applications
• Responding to private event inquiries
• Complying with legal obligations
• Preventing fraud and ensuring security
• Managing our business operations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as reservation systems, payment processors, email service providers, and analytics services.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
• With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request a copy of your information in a structured format
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your reservations or inquiries.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: